July 7, 1998
Sam Parker, CEO and President
19601 North 27th Avenue
Phoenix, AZ 85027
Dear Mr. Parker:
I have always admired and appreciated PetSmart for its practice of not selling animals (cats and dogs) and am grateful for your pet adoption program. We have three cats of our own--one of which was adopted through your Great Northern (Ohio) store's Luv-a-Pet adoption program and the local APL (she is pictured here with her buddy Tigger).
Three cats equal two frequently used (cleaned and/or changed) litter boxes and a CONSTANT refilling of food dishes. We go through about 3 to 5 (or more) pounds of dry cat food a week and a can of moist food every day. Of course, there are also cat toys, a carpeted gymnasium, and the tarter control cat treats all three of them love so much. So, as you can see, I'm a pretty frequent shopper and can truly appreciate the reasonable prices at PetSmart.
Unfortunately, your policy regarding selling animals does not seem to extend to small animals such as birds and reptiles. My personal conviction is that no animals deserve to be treated cruelly, but that all deserve kindness and humane treatment. This pertains to the fuzzy cute ones and the "not-so-cute" ones. Often small animals like these birds and reptiles are treated (either in transit or by impulse shoppers who are ill-equipped and ill-informed in proper care) as though they somehow suffer less than those we classically think of as pets or animal companions. But, they do suffer and they do die from lack of proper care.
I am asking you to consider this point and review your policy regarding the selling of these animals. You, Mr. Parker, have the fate of a multitude of animals in your hands, I implore you to be an example to others by ceasing the sale of any animals in your store for profit. Why limit your compassion to cats and dogs?
Lastly, have my thanks for helping homeless dogs and cats find new homes rather than selling them. Thank you for taking your time to read my concerns; I hope you will take them (and the small animals) to heart.
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